Why Talkwalker

Why Lumen by Talkwalker?

Making your social and consumer data work for you.

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Talkwalker is a core platform for our business. When we reviewed our key data sources with leaders around the world, Talkwalker came up seven times across regions — no other data source came close.

Director of Marketing

World’s leading luxury wine and spirits company

A leading consumer intelligence platform

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Never miss a mention

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Widest range of sources

Most accurate and comprehensive data collection

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Visual recognition at its best

Find visual mentions other platforms miss

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Next-generation social listening

Built on future-ready AI capabilities

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Innovate together

Creating leading social listening and AI solutions since 2009

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Experts on demand

Expert onboarding and support to deliver day 1 results

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Partner community

Helping you connect all your data in one place

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Get the complete picture

Don't miss a single mention. No data sampling here! Get the full view of what your consumers and competitors are saying online. Delivering the data accuracy you need.

Widest range of sources

Gain a comprehensive view of online conversations surrounding your brand, competitors, and industry.

Visual recognition at its best

Identify your brand mentions in videos and images. Even without accompanying text.

See exactly how consumers engage with your brand and products. Protect your business with robust crisis monitoring and competitor intelligence.

Next-generation social listening

AI that makes your social listening easier, faster, and more accessible than ever. Go beyond boolean searching and dashboard analysis. Make your social data available across all your teams.

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Innovate together

Get new product releases fast. Because we develop all our technology in-house we can jump on opportunities with clients quickly. A partnership. Not your usual supplier relationship!

Experts on demand

Tap into our Activate team - experts in digital media and research. Working for you to create customized solutions that deliver results. Plus training and round-the-clock support.

Partner community

Benefit from a network of partners, and collaborate with a range of experts, from social publishers to customer experience specialists. Find and engage the right partners who will drive impact.

See what real users are saying about Lumen by Talkwalker

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Apr 14, 2026

“Easy to use with powerful cluster analysis”

“I find [Lumen by Talkwalker] super easy to use, and it gets me the information I need, laying it out nicely. I really love the cluster analysis and how it can synthesize key themes in a huge data set.”

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Amber N.

Manager, Strategic Insights

Orchestra

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Jun 4, 2025

“[Lumen by Talkwalker] is a social listening superhero”

“[Lumen by Talkwalker] helps our brand monitor trending topics and mentions across the web. Our social media team is able to quickly and seamlessly pull reports, look at dashboards, and keep informed.”

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Jacqueline M.

Social Media Marketing Manager

Grand Canyon Education, Inc.

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Sep 5, 2025

“Powerful insights that go beyond traditional listening tools”

“[Lumen by Talkwalker] provides insights we couldn’t access in the past. The data and content are not only useful but also genuinely interesting to explore...Compared to similar products, it feels like the frontrunner. ”

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Jennifer D.

Director of Digital Marketing

Small-Business (50 or fewer emp.)

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